1. What is Vibe + Flair?

• Vibe + Flair is an online store offering a curated collection of trendy purses to elevate your fashion game. Our items are crafted by global artisans bring a unique and authentic touch to the marketplace. Each Vibe + Flair item is created by skilled artisans showcasing the artisans individual style and expertise. The products we sell often embody the cultural heritage of the regions they come from.

2. What products does Vibe + Flair offer?

• Our luxury bags are offered at fair prices, with a diverse range including handbags, clutches, and crossbody bags. You won’t find our exclusive items on Amazon.

3. Are your products made with quality materials?

• Yes, we prioritize quality and durability in our products. Our purses are crafted from premium materials such as leather, vegan leather, suede and durable and sustainable fabrics to ensure longevity and style.

4. Do you offer international shipping?

• No, we only ship to customers residing in the United States. Shipping costs and delivery times may vary depending on the destination. Please check our shipping policy for more details.

5. What payment methods do you accept?

• We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express, Discover) via PayPal. PayPal is a secure payment method due to its advanced encryption technology, which safeguards your financial information by keeping your credit card and bank details private from sellers. It offers strong buyer protection, helping to resolve issues and provide refunds if problems arise with a purchase. PayPal also uses sophisticated fraud detection systems to monitor transactions for suspicious activity, and supports two-factor authentication for added security. Additionally, its dispute resolution process provides a structured way to address and resolve transaction issues. Together, these features make PayPal a reliable and safe option for online payments.

6. Can I return or exchange an item if I'm not satisfied?

• Yes, we want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days of receipt for a refund or exchange. Please refer to our return policy for detailed instructions.

7. How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or the shipping carrier's website. You may also contact us directly at vibe.flair@gmail.com and we will respond within 48 hours during normal business hours.

8. Are your products cruelty-free and ethically sourced?

• We strive to choose vendors that are ethically sourced, prioritizing responsible practices in our product selection. While not all products may be labeled as cruelty-free or ethically sourced, we are committed to continuously enhancing our sustainability efforts and supporting suppliers who align with our ethical values.

9. How can I contact customer support?

• If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us via email at vibe.flair@gmail.com or through our contact form on the website. We aim to respond to all inquiries promptly.